Actual2.562025-12-01
Target2.5hours
Attainment102.4%seed
RAGredCalculated by dbt
Workflow statusNo pending KPI actual workflow for this KPI.
Submit actualJZN-KPI-0091 Improve municipal service quality KPI 091
Actual trend and threshold attainment
Definition
Calculated from source actuals using configured target, polarity, and threshold bands.
actual = duration_hours; target = 2.5; rag = threshold(actual, target, lower_is_better)Unithours
PolarityLower is better
Refreshdaily
Source tablemanual_pmo_upload
Source fieldduration_hours
Change vs prior-0.15
Hierarchy path
OBJImprove service responsiveness across municipalitiesJZN-OBJ-001OPERATIONAL_KPIAverage Response Time - Sabya MunicipalityJZN-KPI-0001MUNICIPAL_KPIImprove municipal service quality KPI 091JZN-KPI-0091
Governance evidence
Classificationrestricted
Source systemSRC-CSV-PMO-UPLOAD
Adaa readyPending
Lineageanalytics.fct_kpi_actuals
Mapped initiatives0 contributing to this KPI
No initiatives are mapped to this KPI.
Actuals
Latest loaded periods
| Period | Actual | Target | RAG | Mode |
|---|---|---|---|---|
| 2025-12-01 | 2.56 | 2.5 | red | seed |
| 2025-11-01 | 2.71 | 2.5 | red | seed |
| 2025-10-01 | 2.79 | 2.5 | red | seed |
| 2025-09-01 | 2.86 | 2.5 | red | seed |
| 2025-08-01 | 2.49 | 2.5 | red | seed |
| 2025-07-01 | 2.65 | 2.5 | red | seed |
| 2025-06-01 | 2.17 | 2.5 | red | seed |
| 2025-05-01 | 2.66 | 2.5 | red | seed |