Actual76.952025-12-01
Target85.4score
Attainment90.1%seed
RAGgreenCalculated by dbt
Workflow statusNo pending KPI actual workflow for this KPI.
Submit actualJZN-KPI-0136 Improve municipal service quality KPI 136
Actual trend and threshold attainment
Definition
Calculated from source actuals using configured target, polarity, and threshold bands.
actual = actual_value; target = 85.4; rag = threshold(actual, target, higher_is_better)Unitscore
PolarityHigher is better
Refreshdaily
Source tableraw_inspections
Source fieldactual_value
Change vs prior+2.86
Hierarchy path
OBJImprove service responsiveness across municipalitiesJZN-OBJ-001MUNICIPAL_KPIAverage Service Response TimeJZN-KPI-0046PILLAR_KPIImprove municipal service quality KPI 136JZN-KPI-0136
Governance evidence
Classificationpublic
Source systemSRC-CRM-COMPLAINTS
Adaa readyPending
Lineageanalytics.fct_kpi_actuals
Mapped initiatives2 contributing to this KPI
Improve municipal service quality Initiative 091INIT-0091 · Owner: u_owner_09 · not_started
Milestones
62.5%
Deliverables
33.3%
Budget
72.5%
Overall77.3%
Improve municipal service quality Initiative 001INIT-0001 · Owner: u_owner_04 · in_progress
Milestones
75%
Deliverables
33.3%
Budget
58.8%
Overall75.6%
Actuals
Latest loaded periods
| Period | Actual | Target | RAG | Mode |
|---|---|---|---|---|
| 2025-12-01 | 76.95 | 85.4 | green | seed |
| 2025-11-01 | 74.09 | 85.4 | green | seed |
| 2025-10-01 | 76.62 | 85.4 | green | seed |
| 2025-09-01 | 75.9 | 85.4 | green | seed |
| 2025-08-01 | 71.68 | 85.4 | green | seed |
| 2025-07-01 | 79.86 | 85.4 | green | seed |
| 2025-06-01 | 83.38 | 85.4 | green | seed |
| 2025-05-01 | 71.34 | 85.4 | green | seed |